Returns Policy

Here at meat in the box, we deliver fresh meat items. These items are perishable and so we are unable to accept returns or exchanges for any products. That doesn’t mean that we can’t address any problems with your order or products. We know that certain issues can occur, which can render a product unsuitable for consumption. If this is the case, we advise our customers to dispose of the item in a safe manner.

For further guidance on order issues, see our Help page or follow other guidance below.

Returns Policy vs Refund Policy

Whilst we are unable to accept returns, we can process refunds where applicable. Head on over to our Refund Policy to see if your order is eligible for a refund.

If you do have any concerns with your products, please contact us and we’ll do what we can to help.

Check our Returns Policy against the Law on Refunds & Returns in the UK

We do our very best to keep our site and our policies up to date. However, please do check government laws on this and if there’s anything that we haven’t got quite right, please let us know.

Find your order number on your confirmation email.